Work Experience

My professional journey through various roles in software development, data engineering, and quality assurance.

Quality Assurance Analyst

Enterprise Insurance

Accra, GhanaAug 2024 – Present

Designed and deployed two interactive analytics dashboards (Claims Portfolio & Policy Audit) using Power BI & Excel

Ensured data quality and compliance using Excel, Power Automate, Power BI, and strategic reporting

Supported application testing and process improvement using Lean Six Sigma DMAIC

Automated reporting processes, significantly reducing manual report preparation time

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Software Application Developer

JBR Tech Solutions GH

Part Time – RemoteMay 2018 – Present

Developed and maintained custom software using Java, Spring Boot, Python-Django, SQL, JavaScript

Provided IT consultancy and technical support

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Data Processing Officer

Enterprise Trustees

Accra, GhanaApr 2023 – Aug 2024

Conducted data analysis and implemented data collection systems using Power BI, Excel, Power Automate

Developed tools to ensure data quality and efficiency

Led a 15-member team responsible for validation and allocation processes

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Retirement Advisor / Life Planner

Enterprise Life and Trustees

Techiman, Kumasi & Tema, GhanaNov 2018 – Apr 2023

Provided financial advisory and sold pension products

Generated leads and managed client relationships

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Social Media Manager

Rudon Roofing Ltd

Remote (Freelance)Feb 2022 – Mar 2023

Managed digital marketing and online presence

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IT Personnel (Internship)

Wilmar Africa Ltd / ECG Ghana

Accra, GhanaMay 2016 – Aug 2016

IT support, networking, system configuration, and help desk support

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